A $200 nonrefundable deposit ($100 deposit to be placed on the waiting list & $100 deposit upon selection of your puppy) is required to hold a puppy until it is old enough to go to your home, though some people pay fully at the time of their purchase decision. If for some reason, you are unable to finish buying the puppy, and you tell us before he/she is 7 weeks old, we will refund all but the deposit to you.
No puppy is considered sold until a deposit has been received, although if we are sure you are sincere, we'll hold one for 24 hours while your deposit is in process. This is very important, because the most frequently-occurring issue we run into is waiting for a deposit from one buyer and having a second buyer want the same puppy. Usually, the first buyer is sincere, but sometimes it happens that there is no follow-through. The fastest way to send a deposit is via PayPal. You don't have to have a PayPal account, you can still pay with your credit card via Pay-Pal. We highly recommend using PayPal for deposits so your deposit is immediate and there is no room for uncertainty.
For local pickup(within 8hr drive), your deposit will hold your puppy up until 9 wks of age. If pick up arrangements have not been made by 9 wks of age you will forfeit your deposit and the puppy will be re-sold. If you make arrangements to leave your puppy past 9 weeks a weekly charge of $50 will be added to your total due. If you are placing a deposit on a puppy older then 8 wks. you will have 10 days from the date your deposit has been placed to pick the puppy up without further charges. After 10 days you will be charged $50 per week. This charge covers our cost to keep your puppy current on vaccinations and worming. We are not a boarding kennel and frown upon those of you who expect us to raise your puppies for you.
Please note that we want to do what is best for the puppy, and also what is fair for both you and for us. We have had situations where more than one person wanted the same puppy, and it is very hard to manage this without hurting feelings. If you are sure you want a puppy, we suggest that you follow the steps by filling out our contract and sending a deposit to reserve a spot on our waiting list. Please don't ask us to hold a puppy while you think about it, as we can not turn other good homes down when a puppy is not firmly sold.
If you place a deposit on a puppy without verifying that the puppy is still available and it happens to be sold already then you will have choice of another puppy in the litter that is available or your deposit can be placed on an upcoming litter. No refund will be issued.
If your puppy will be flown payment in full is expected at least two weeks prior to shipping date if by check/money order. Five days prior to departure if using PayPal. If picking up your puppy at our kennel the final payment is in CASH. Puppies will not be released until payment clears. Cash payment is the only acceptable form if you expect to leave with your puppy.
Puppies held at buyer's request beyond 8 weeks of age must be paid for in full by 8 weeks of age. For example, if we hold a puppy for you until it is 11 weeks old so it can arrive at your home for a special occasion, the puppy must still be paid for before it is 8 weeks old. In addition, puppies held at buyer's request beyond 8 weeks of age will require payment for veterinary expenses we incur beyond the 8 week age date. This includes routine care (such as vaccinations), emergency care, or any kind of care other than feeding/watering.
CASH or Pay-Pal ONLY Please remember that the $200 deposit will only hold your puppy until he/she is 9 weeks old. If your puppy is not picked up or paid for by then he/she will be resold to a new family if prior arrangements have not been made with Heather.
FarmPups.com 706 Blue Hollow Rd. Mt Airy, NC 27030